Privacy Policy

Overview

Aquaura (“Aquaura,” “we,” “us” or “our”) respects your privacy. This policy explains what information we collect through aquaura.co.in, why we use it and the choices available to you.

Information you provide

When you submit an enquiry, call, email or contact us through WhatsApp, we may receive your name, mobile number, site location, project description, messages, photographs, drawings and other information you choose to share.

Information collected automatically

Our website and service providers may collect basic device, browser, IP address, referral, page-view and performance information needed to host, secure and operate the website. The enquiry form also records the page you submitted it from, any campaign (UTM) tags in the link you followed and the time of submission.

How we use information

We may use information to:

• Respond to enquiries and assess project requirements
• Contact you by phone, email or WhatsApp about your enquiry
• Prepare site visits, scopes, quotations and proposals
• Provide contracted services and after-sales support
• Maintain business, accounting, security and legal records
• Improve website performance and marketing effectiveness
• Meet applicable legal obligations

Sharing

We may share relevant information with employees, approved execution partners, vendors, professional advisers and service providers only where reasonably necessary for the enquiry, project, website operation or legal compliance. We do not sell personal information.

Retention and security

We retain information for as long as reasonably needed for enquiries, projects, warranties, accounting, dispute prevention and legal obligations. We use reasonable safeguards, but no online system is completely secure.

Photos, drawings and project material

Project photos, drawings and client information will not be published as marketing material without appropriate permission. Technical material may be shared with approved project partners where required to assess or deliver the requested scope.

Your choices

You may request correction or deletion of your enquiry information, subject to legal, contractual and record-retention requirements. You may also ask us to stop marketing communication.

Contact

For privacy questions, email aquaura.projects@gmail.com or call +91 95322 07603.